And ALWAYS late/delay when it comes to deliver a shipment. Again, like I said, NOTHING for the notifications, no updates at all, and no communication. Or at least if I get notified by a text right away because that was the option I chose to be notified if there’s an exception for a delivery, or there’s something happening and is unable to deliver. They could’ve have contacted or something in order to get inside and deliver some packages. The only thing it says on the tracking category was “out for deliver since 6:50 AM”. I’ve been home all day and I had no idea where my package was. After the estimated day that my shipment was supposed to be delivered, I went back to check up on the app again, out of no where it says that “the delivery was unable to deliver” at 6 PM when at that time, I got NOTHING for the notifications. Just because the gate at my residence was closed (and the apartment staff is off work), doesn’t mean you cannot come in…? That was only around 5-6:00 PM, when in fact, I know that FedEx is always out of deliver until 9-10:00 PM. No notifications, no updates, and no communication at all. Before the shipment was even shipped, I requested all the notifications as much as possible so I can get the real time updated status even if home or not home. This isn’t the first time that this happened to me with FedEx. No notifications and no communication at all Hopefully you’ll get this and can make the changes many thanks keep up the great work! It’s just there’s still areas that need improvement. Your app is more accessible than a UPS version. In certain areas I guess it’s something to do with the coding for labeling voiceover is unable to read the package progress in certain areas sometimes it can’t even read details for how the packages. This is for those that are either dyslexic have a print disability or blind. For example it puts a black frame around the different sections and then it reads them out loud. It will highlight with a black rectangle around The item. You’ll find out certain areas like the package progress does not read. The suggestion is you have your accessibility department or whomever in the tech department test the functionality and get them to use VoiceOver trying to use the app. I think it’s actually a better app than the UPS has. It’s pretty good, but one improvement suggestion Also, get Sound Alerts for delivered packages by turning on sound in your settings. This will give you access to scan barcode, track packages, find drop-off locations, and get instant updates. Maximize your FedEx experience by allowing the following permissions: Location, Camera, and Push Notifications. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features. Thank you for using the FedEx Mobile app! Have any feedback? Email us at Delivery Manager is only available for residential deliveries within the U.S. Conveniently find the nearest FedEx Location near you.Chat with a virtual assistant for FedEx Mobile app and services questions*.Ship directly to a FedEx-designated location*.Use your phone to measure your package dimensions.Access your phone and FedEx shipper address book.Get shipment cost estimates and delivery times.Create a domestic and international mobile shipment label and request a pickup**.Scan door tags to get information and options regarding your missed shipment*.Search your list of shipments by tracking number, references, vendors, and more. (Touch and hold the home screen, click + and search for FedEx.) Use our widget to track your packages from your phone’s home screen.Get Apple Watch access to check status of packages, to find locations, and to redirect your package to a FedEx Location.Use Siri Voice Command to check the status of your incoming FedEx package.Reroute your package to a FedEx location and pick up when it’s convenient*.Leave delivery instructions for the courier*.Hold a package at a preferred FedEx location*.Enroll in FedEx Delivery Manager for a smooth tracking experience*.Enable push notifications to receive updates on your shipments*.Track the status of all incoming or outgoing packages with FedEx Mobile Beta.Create domestic and international shipping labels, get quick rates, choose pickup or drop off locations, scan barcodes, and discover rewards all in one app. The FedEx Mobile app helps you take control and track your packages from wherever you are. Real-time tracking and shipping at your fingertips!
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